So I purchased Pro 9.5 online today, downloaded it, installed, but can’t use it. Seems I had to go back and purchase a hardware security dongle also. Now, I’ll wait days for this thing to be delivered before even getting to spend a second with a product I spent close to $600 total for.
Just seems an odd way to introduce a new customer to Cubase. Already regretting the purchase.
Don’t know where you bought it, but if you look at the system requirements you will see that for Artist and Pro versions you will need an USB Elicenser.
I got mine from Amazon. I have Prime, so it was a two day delivery. I feel your frustration, but don’t let it get you down. I suggest getting a usb hub. I bought an ORICO 10 Port USB3.0 Hub from Amazon a few years ago. It was only $26. It still works great. Just plug the dongle in and forget about it.
My frustration was due to not being able to use the software for several days. Unlike other DAWs and software I have purchased, Cubase is the first to require a hardware dongle. It’s requirement eluded me, probably because of this.
I appreciate the helpful replies several of you gave. To the snarky ones → well, that’s on you.
Well, FWIW… if Cubase is a proper fit for you, then you’ll likely become well acquainted with ‘dongles’ so its probably good that you learned about them now. LOTS of DAW Vendors use them including Vienna, Waves, IK, Toontrack, Arturia, etc., etc. They are -extremely- common among the major music software publishers
I think the reaction of some forum members is probably a reflection of the fact that many users do not investigate things for themselves before posting on this forum. Quite often the default reaction to a problem or some issue that is not understood is to blame the product. Hence the cynical reaction of some people. That said I am sure that you will enjoy using Cubase and will find this community very helpful when you have issues. Which given the learning curve is a certainty. I have been using Cubase since it first came out and I was using an Atari. I can’t imagine using anything else. The present version is probably the best yet.
I’ll be really happy when they abandon the hardware dongle someday. I’ve had a dongle since the early days and honestly, dongles only end up punishing the paying user.
At least move to something like Plugin Alliance where you can store your license on your computer, on any USB drive, etc.
My only complaint with the dongle is its durability!!
Maybe if Steinberg could sell a metal one or a very hard plastic and very hard to break one.
I think the dongle is great when working with multiple computers (I used to do that) but we need one that is durable to resist heavy use.