I’m getting a message in Cubase 15 sometimes upon reloading a project and opening sampler tracks that it can’t find the file.
The files are there in the pool however - I always drag the audio in to Cubase first so everything is in my audio folder and the sampler track references the audio folder. When it happens I have to point it to the audio but I lose all my sampler track settings.
Sometimes when I create a sampler track in 15 the colours are wrong - the buttons like one shot - fixed pitch - normalise are wrong so I suspect it’s linked with this.
Ok, I am starting to see somethings here but I am not sure if it same issue as you but there is some issues with Sampler Track and the Audio Pool.
prerequisite (have some sample files and copy to a test location)
Issue 1:
1- Create a empty project with a sampler track and import a wav file
2- delete Sampler Track
3- open Audio Pool and press Remove Unused Media
4- nothing happens
Expected: sample should be removed if not used in a Sampler Track
When looking at the pool, I noticed that when first importing the audio file it goes into the folder: Plugins-Steinberg Media Technologies-Sampler Track.
Then with some more playing around (still looking into these steps), I managed to get this: Project Could not be saved, because: The project is corrupted!
It’s not related to the graphical glitches - it’s when you move the project from it’s original location. I’ve got a project and it’s contained nicely within a folder on it’s own. But If I move that folder to somewhere else on my drive the sampler tracks fail and they can no longer find the samples even though they’re still in the audio folder.
I tried moving the project back to it’s original location and the problem went away.
Somewhat annoying as the project folder is not where i want it to be.
Maybe in the Pool you can “re-find” the audio file for the sampler track after moving the project and its folder?
It sounds like the file path is not stored correctly.
Interesting, so essentially, the sampler track isn’t using the project as the foundation directory.
I wonder if it also does this when doing Project Backup to a different location? If not, that would be one way to move your project without breaking it… but if it still does it… that increases this bug as a major problem.
Sounds normal to me.
Audio assets in the project folder have their path probably stored relative to the project folder.
Samples from sampler or drum track have their path stored in an absolute way, it seems, and it makes sense to me because the files will not get copied into the project folder, will they?
Moving those files manually screws up the path.
I guess your advice to use “Backup Project” would be a solution.
Steinberg support said I needed to do this and its seemed to have worked:
Open the finder
Click on the “Go” menu in the menu bar. When the “Go” drop down menu appears, press and hold the key “alt” on your keyboard which adds the “Library” entry to the menu.
Select library
Go to the preferences folder
Rename all Cubase folders
→ It is very important that all Cubase folders are renamed.
→ You can rename these folders like this:
xCubase Pro 14
xCubase Pro 13
etc.
Just put an “x” in front of the “C” of Cubase of each Cubase folders you will find.
Preferences that you have grown accustomed to and that have taken a lot of time to configure (the key commands for instance) can be copied from the inactive folder to the newly created active preferences folder at a later point.
