It seems that the auto-save that one configures, for example every 3 minutes, is not working as expected in Cubase 12 latest update… it’s been several times that Cubase freezes, and the auto-saves do not correspond to 3 minutes each one, the last time it was more than 15 minutes since the last auto-save…
2 Likes
Cubase “freezes?” Not sure what you mean by that when addressing Auto-Save. Do you mean it locked up therefore you need to go to the last Auto-Save and it happened 15 minutes ago?
You realize Auto-Save is disabled when in Play or Record modes correct?
When cubase freezes I mean it literally and it is that Cubase has crashed, the autosave of cubase 12.0.50 does not work properly, since in one of those freezes/collapses, I have lost probably 20 minutes of working edits (which is quite a lot) when fast progressing.
You can see in the example image below that the autosave goes completely random in times;
Please Note that Technical/developers support is aware regarding the freezing dumpfiles, however this is something else that should be attended too.
Do you edit with playback running?
Yes… is the reason why I have opened this topic, as with this problem, I have already lost important advances a couple of times.
I see.
For better or worse, autosave does not run when playback is active.
Maybe I’m not understanding what you mean by “playback”?
However what I am reporting here, did not happen in the past in Cubase 11, I work many hours a week, in which my configuration is auto-save every 3 minutes, since I make critical advances, and for the same reason I have never lost important or critical advances since I used that configuration in Cubase 11, now with the Cubase 12 update, I am having this problem, reason why, I emphasize again, I have made this report since I think it should be reviewed and addressed, being that it is not a normal behavior of Cubase 12.
Playback = whenever the transport Play function is active.
ah ok, then no… I edit and then put play, that’s my workflow since years ago, I get to make small edits of automations in “playback” however, what I comment here refers to times when I pause to edit and as you can see the difference in times when cubase auto-save is bigger, which means that Cubase did not take into account many of these pauses to auto-save.
I emphasize, did not happen in Cubase 11, not that I have changed my workflow from one version to another … and now I am forced to be pressing cntrl + s every time I make even small or bigger advances to not lose anything, which is really annoying.
When you are playing back for a longer period of time than has been set in autosave prefs, (3 mins in your case) auto-save should kick in right when you hit stop.
I understand how you might come to that conclusion. If there is indeed a bug needing fixing, a reproducible sequence of steps to use for a bug report would be necessary.
If you feel like spending about 15 minutes testing, here’s a repro sequence you can use to confirm (or not confirm) the possible bug. I have just done this, and could not reproduce the issue.
Do it in Cubase 12 and Cubase 11 to gain an objective perspective on the problem.
issue: autosave is not invoked
Repro:
-
Launch Cubase, go to preferences and set auto save for .5 minutes (the shortest possible interval).
-
create a new project, with a new midi track, and draw in a midi part on the track
-
Save the file with an obvious name (I used ‘auto save test’)
-
move or cut the midi part (do not hit play) to mark as needing saving.
-
Open the project folder to observe files as they are created. Set the view to Details, and sort by date descending (newest at the top).
Wait for a .bak file to be created. Once it has been: -
hit play, and while playback is active, edit the the midi part again so there is something to save.
-
wait for 1 minute and 10 seconds.
-
Hit stop.
→ a new .bak file should be created.
by the way, there are no crash log files in the directory in that screenshot, just projects, backups and *.csh files which Cubase uses in the background.
Guys, I have no idea why auto-save doesn’t work properly for @Nordlead27.
Just an idea: The projects have quite a huge file size. If everything else is ruled out as a factor, maybe that has something to do with it.
my crash dumps are not generated in the same folder as my projects… in case you have any doubts about what I am reporting, here is a screenshot from Steinberg support.
Moreover, I hope that in your effort to reproduce the problem, you have chosen a long project and not a clean project, besides setting the auto-save every 3 minutes and you have done so under realistic operating conditions. Thank you.
And in case you need to verify further, here you have all the freezedumps, although I doubt you will be able to check them, since this is a job for the developers…
Cubase-freezedumps.zip (2.8 MB)
Could be.
It would be also informative to do repro using your current project.
RE the crash logs, I just thought you were referring to the screenshot right above where you said:
With the repro steps from @steve I can say that auto-save is working correctly here. I don’t even have to wait for 1min10, after 30secs, during which I did some edits, when I hit stop, there is a new bak file. Even if I just hit stop/start immediately after another.
But I also had times when I lost 20-30 minutes of work due to a crash, and I could’ve sworn that I had hit “stop” once in a while. Which I probably didn’t
And that’s precisely what I’m talking about and what I reported to the developers… unfortunately Cubase 12 came with a lot of freezes that cause crashes.
On the other hand I see very unlikely that you have not clicked stop in 20 or 30 minutes, “you could sworn you did it” … 20 or 30 minutes is too much time in progress during production to not have clicked the stop button several times, it is a logical thing… 
but well that only you will know…
Well, the good thing is that you can actually test whether autosave actually works for you using steve’s method above. I did, and it works. Reliably, also with a 3min interval.
ok…