Can’t see the instrument names any more?
I will go in soon today to check this and verify have same issue and report back. Seems like a few of these types of issues in 13. Or 12 projects opening weird… Is this a new 13 created project or opening a 12?
Actually it’s the worst of all possible worlds - it’s a new 13 track that I imported a few tracks from a 12 project into!
It’s normal here. In your pic it looks like you have a whole section missing. What happens if you pull the section divider to the right. Also it’s weird that your divider control seems to be at the top of the page and not in the middle.
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Yeah tried that. Nada. It’s gone!
Hi,
Try to go to Window > Windows. Select the Drum Editor from the list and click to Reset Window Layout button, please.
Hi, sorry for the delayed reply, we have been away from home for a fortnight.
Tried that, still borked 
As of the 13.0.20 update: still happening, in a freshly created Kontakt drum track.
Bump. Still happening in latest release of Cubase Pro (13.0.41). This is maddening. Please can you help @Martin.Jirsak
Can you try to use the factory preferences? Are you familiar with the procedure how to get there?
Hi,
How does it look like in the Drum Map Setup window, please?
Not sure how to do this. Is it destructive? (ie will I lose key bindings and other customisations?)
- Close Cubase.
- Open the “Run” command prompt by pressing the Windows logo key + R simultaneously.
In the command line of the ‘Run’ window, enter one of the following path shortcuts::
user specific installation (standard): %appdata%
installation “for all users”: %programdata%
Simply use %appdata% if you are in doubt.
- A new Windows Explorer Window opens.
- Locate the folder ‘Steinberg’ and therein the folder ‘Cubase 13_64’.
- Move (not copy) the Cubase folder onto the desktop.
- Start Cubase
Cubase will now restore its factory settings.
This is merely for testing, to see if the problem really lies in the preference files. You will not have your key commands and other settings anymore but thanks to moving instead of deleting the folder in step 5 you can restore your old files anytime.
Simply delete the new folder ‘Cubase 13_64’ in the %appdata%\Steinberg folder and move the old one from the desktop to this place.
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Can confirm that the drum names do re-appear when the Cubase 13_64 folder is deleted and Cubase is restarted.
This is for troubleshooting. Since you have the trouble I am afraid you’ll have to check it on your system.
Sorry, perhaps I wasn’t clear.
I followed your instructions and it fixed the problem. The drum names did come back when I deleted the appdata folder. Also they disappeared again when I moved the folder back from the desktop.
Ah, okay. Sorry, my bad.
Then, if you have the time and if you like, you can exchange one file after another.
what I mean is do the steps 1-5 from above. Now copy one of the files from your old folder into the new folder, effectively replacing it. This way you can find out exactly which file causes the problem.
Personally I would start with these two:
UserPreferences.xml
Defaults.xml
If you find the “bad” file you could use all your current preferences and only replace the bad one with the one from the factory settings.
Hello, I would like to report that I have encountered this issue and found a resolution which did not require wiping my settings/preferences.
I was able, through some head-scratching moments, to find the offending setting causing the drum map notes to disappear. I will attach a screenshot. Essentially, the “Instrument Viewer Width” field I have highlighted was set to a negative value. I entered a positive value for that as well as the below H and V values (also highlighted) and my drum map notes came back!!
I hope this helps anyone else who comes across this post trying to solve their issue.
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Fixed! Thanks you so much!
@Martin.Jirsak could Cubase validate these values at startup and ensure they are something sensible?
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