Dorico 5 - external Monitor issue

Hi everyone,

I’m Ralf, a German drummer who used Finale until recently. Now I try to make Dorico 5 work for me and most things are fine.

One technical thing is very annoying:
I use an up to date Surface Pro 10 with Windows 11 Pro, often connected to a Philips 499P9H ultra wide monitor.

Dorico 5 has a very strange behavior when I try to work with both displays. When I start Dorico on the surface everything is fine. Of course - when connected - I want to use it on the monitor. When moving it from the surface to the monitor, Dorico itself (menus, tools…) appears way too big. Dropdown menus seem to be the right size, but they appear anywhere on the screen, not connected to the main menu.
When I switch it back to the surface, everything is now so small, I can’t read anything.

All the settings regarding the displays are at “recommended” and work fine for me. I use a lot of software and so far never experienced something like this.

I just found out that, when I set the Philips as main display, connect it first and then start Dorico it seems to show up the way it should. While that seems to be a workaround, it’s not really a solution.

Of course I used the search and found something about flickering (with a Mac) and something about freezing the computer. Both seems different, so I decided to start a new topic.

Thanks for any help :slight_smile:

Ralf