Hi all, I have got an UR22mkII sound card. Not so recently starts to stop sound when I am not using it from a phones output. For example, I am listening music on Spotify after an hour or so the sound gets cut. The only solution what I have found is that I open another sound source such as Youtube …

Hi @st10ss , thanks for your message & also sorry for the really late reply! I just noticed now that you have write to my question. I do not think so, as I am using using High performance power plan & also unselected the power settings on USB. So they not suppoed to get idle. On the other hand it sh…

Are you running off a USB3 type port? If you have a USB2 port available on your system you could try that and compare if things improve.

Hi @wildschwein , I am using USB3 port. The device has also external power source. So I switched from USB power to DC.

Has using external rather than bus power helped?

Yes, I thought it is a power issue, so I switched to it. But it does not help, as I mentioned when I am using the speakers (Output source) it still drops apporx. on an hourly basis. There is monpatter, though what I could have observe unfortunately.

Hm… I am using the latest driver I suppose. That is a good question. Not sure whether it worked previously or not. :slight_smile: I have seen these threads, but to me it feels like thebsolution is to replace the unit, I do not really like that idea to be honest, but if there is no other way, I migh…

I used to own one but sold it. I didn’t have any problems with it that I can recall. I upgraded to the UR824 so didn’t need it anymore. I would read through all the linked threads and see if you can isolate a fix. Rolling back the driver could be a thing to try.

I see, yeah. I used to have the old driver. Now I updated to the newer one which rolled out on the 24th of May. Let me see how it goes. Which version are you referring to, though?

I just mean the last available Steinberg USB driver before the newest one in 2024. If the problems started after that you could go back a version. The last version before 2024 for Windows was 2020 and 2022 for Mac:: [image] Yamaha Steinberg USB Driver Yamaha Steinberg USB Driver Updates…

UR22mkII stops the sound

Steinberg Hardware UR Series

wildschwein May 27, 2024, 6:02am 8

Has it ever worked 100% fine? I’m wondering that you could try the previous version of the driver if the latest is causing issues.

There is other threads about similar problems here. See the last post for a fix: