Cubase 12 hangs on "initialising video player"

Cubase
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1

The program stops at the video player initialization message. Windows task manager says the program is not responding

4 Likes
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Sorry for the inconvenience. Could you please check if there might be a conflict with your Anti Virus software?

If you are not requiring the Video player right now, you can also remove the component for the time being to start Cubase.

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I’m getting startup hanging at “Initializing video player” too.

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I hope that you don’t mind, that I have changed the title of the topic.

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How can i do this? Delete videoengine.dll file?

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O, thanks

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Thanks - it seems to have jumped video player ok, now it’s hanging on Chord Pads

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Or just move it. If you haven’t it yet, it’s here: C:\Program Files\Steinberg\Cubase 12\Components

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Having the same issue in Win11. Task manager says ‘Checking licenses’ is unresponsive and the Cubase loading screen is stuck on ‘Video engine’.

1 Like
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Deleted this file, Cubase started. But after changing the language and rebooting next start Cubase hangs on “initializing VST Mixer”
image

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Ok. Could you please give us some more details on your system?

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MacBookPro a1278, Win10

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Same problem here. Windows 11, latest updates for everything installed.
Cubase Bug

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I will probably continue to work in version 11 until fix 12 comes out

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Windows 10 fully up to date

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Try reinstalling the graphics driver. That seems to helped some people on the Cubase Users FB page that had the same problem.

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I did this. It didn’t work for me.

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same here hangs on video startup, tried removing the files as advised then hangs on chord pads !

2 Likes
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Could you please try to move (or backup and delete) your preferences folder and then start Cubase?

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Wouldn’t that be the same as selecting “Disable program preferences” in the “Application was Terminated Unexpectedly” dialogue?