Missing Loops & Samples

The solution is similar to these instructions: FLUX Wavetable Synth missing in HALion Sonic SE 3

I’ve edited them for Cubase users:

Windows

  • Close all programs.
  • Open the “Run” command prompt by pressing the Windows logo key + R simultaneously.
  • In the command line of the ‘Run’ window, enter one of the following path shortcuts::

user specific installation (standard): %appdata%
installation “for all users”: %programdata%

Simply use %appdata% if you are in doubt.

  • A new Windows Explorer Window opens.
  • Locate the folder ‘Steinberg’ and open the folder ‘Cubase 12_64’.
    If you can’t find the folder or files, please try again using the other path shortcut.
  • Delete these files (to keep a backup, simply copy them to the Desktop before):

ContentManager.xml
mediabay3.db
scannedFolders3.bin

Next time you start Cubase, the deleted files will be rebuilt.

macOS/Mac OS X

  • Close all programs.
  • In Finder, open the Go to Folder dialog by pressing cmd + Shift + G or via the Go menu.
  • Enter this path shortcut: ~/Library/Preferences
    (Copy and paste recommended.)
  • A new Finder window opens (Preferences).
  • Open the contained folder ‘Cubase 12_64’.
  • Delete the following files (to keep a backup, simply copy them to the Desktop before):

ContentManager.xml
mediabay3.db
scannedFolders3.bin

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