How to format a bug report

[Steinberg_info]

Hello all,

If you would like to report a bug in Cubase for other users to confirm, please start a new topic in the with the tag ‘issue’

please follow these easy rules:

1. Before you post a new report, use the search function to see if it was already reported. You might find a solution, or a report waiting to be confirmed. In that case, reply to the post. It is not necessary to post multiple reports in separate topics

2. One report should include one bug.

3. The topic title should be a brief description of the issue.

4. The topic tag should be “issue” see the Forum Guide (New here? Read this.) for a how-to

5. Include each step required to reproduce the issue.

For example:

• 1. Create empty project
• 2. Add an audio track
• 3. Arm “record-enable” on track
• 4. Hit record button
     → Result = crash

5. Include the information about your system, OS, Cubase version used and a listing of any 3rd party plug-in involved.

6. If not mentioned specifically, reports listed here are valid for both Cubase Pro / Cubase Artist and / or operating systems like MAC OS X / PC Windows.

Please note:
Please avoid putting multiple bugs into one topic, it is hardly manageable to respond to such topics. The bug should be ideally confirmed by other forum members to exclude a single system glitch.

Avoid using the mention feature to relate to specific members of the staff directly. Our different departments are going through bug reports on a daily basis, we will get back to you as soon as we could focus on this report specifically.

Thank you for choosing our products!